If you signed up for a new contract - or renewed your contract - by October 1, 2021, you won't be impacted by these changes and you'll be free to use your allowances when roaming throughout your contract.Ī spokesperson for Three said, "The new charge ensures that customers are clear on what they will pay when using their phone in another country and only those who roam will pay for the service." The changes will take effect on May 23, 2022. The Republic of Ireland and Isle of Man are both exempt from these changes. Three announced on September 9, 2021, that it would be reintroducing roaming charges, and it will also drop its Go Roam benefits so this also impacts those traveling to United States, Australia and more.Ĭustomers will have to pay £2 per day to access their own allowances in European Union countries, while the cost rises to £5 per day in the US and other previous Go Roam destinations. These roaming charges apply in Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal (including Madeira), Reunion Islands, Romania, San Marino, Saint Martin, Saint Barthelemy, Slovakia, Slovenia, Spain (including Canary Islands), Sweden, Switzerland and Vatican City. EE’s £2 per day charge represents a fraction of the cost of an EU holiday." Kester Mann, Director at CCS Insight and mobile industry analyst, told TechRadar, "Roaming is a poisonous term for consumers after travellers were hit by exorbitant prices for years. But this is also a far cry from the bad old days. So our customers going on holiday and travelling in the EU will continue to enjoy inclusive roaming.” Still, it’s especially disappointing given that in 2020 EE claimed no changes were coming, saying: “Our customers enjoy inclusive roaming in Europe and beyond, and we don't have any plans to change this based on the Brexit outcome. There are seemingly no caps here, meaning you can presumably use up to unlimited data (if you have an unlimited data plan) for that £2 per day, or with the Roam Abroad Pass. So if you’re planning to roam for more than five days in a given month then that could be a cheaper option. If you’re not on one of these pricey plans then you can also pay £10 for a 30-day Roam Abroad Pass. These are premium plans and the perks you get don’t cost extra, but choosing this would presumably mean you won’t be able to take one of the other optional benefits. One way to avoid these charges is with a 30-day Roam Abroad Pass, which you’ll be able to select as a perk on Smart and Full Works plans. The charges were originally meant to be introduced in January 2022, but the company has now delayed its rollout until March 3, 2022. This only impacts new and upgrading customers who took out an EE plan after July 7, 2021. That’s a big change from the free roaming that was previously offered. Roaming across Europe (other than Ireland) on EE will soon be a lot more expensive as the company has introduced a £2 per day charge to access your usual allowance of minutes, texts and data when roaming in 47 European destinations.
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